GENERAL TERMS AND CONDITIONS
General Terms and Conditions
1. Scope of Application
The following terms and conditions apply to all orders placed through our online shop. Our online shop is exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the course of their commercial or independent professional activity.
2. Contract Partner, Conclusion of Contract, Correction Options
The purchase agreement is concluded with Markus Huber | Westernhorse-Tack.
By placing the products in the online shop, we submit a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. You will receive an order confirmation by email immediately after submitting your order.
4. Delivery conditions
4.1 Shipping costs
In addition to the stated product prices, shipping costs will be added for standard shipping. You can find more details about the shipping costs in the offers.
4.2 Delivery options
We ship the products to the delivery address specified during the ordering process.
We only deliver by mail. Unfortunately, self-collection of the goods is not possible.
5. Payment
5.1 Prices
The prices stated at the time of ordering apply. These are total prices and include statutory VAT.
5.2 Payment Methods
The following payment methods are generally available in our shop.
Prepayment
If you select prepayment, we will send you our bank details in a separate email and deliver the goods after receipt of payment.
Credit Card
You enter your credit card details during the ordering process.
Your card will be charged immediately after placing your order.
PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. To pay PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction.
The payment transaction will be processed by PayPal immediately after you place your order. Further information is available during the checkout process.
PayPal may offer registered PayPal customers, selected according to its own criteria, additional payment options within their customer account. However, we have no influence over the availability of these options; any further individually offered payment methods will affect your legal relationship with PayPal. Further information can be found in your PayPal account.
6. Retention of Title
The goods remain our property until full payment has been received.
7. Transport Damage
If goods are delivered with obvious transport damage, please report such damage to the delivery driver as soon as possible and contact us immediately. Failure to report damage or contact us will not affect your statutory rights or their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or transport insurance company.
8. Warranty and Guarantees
8.1 Liability for defects
The statutory liability for defects applies.
8.2 Guarantees and Customer Service
Information on any applicable additional guarantees and their exact terms and conditions can be found with the product and on dedicated information pages in the online shop.
9. Liability
We are always liable without limitation for claims arising from damages caused by us, our legal representatives, or vicarious agents
- in case of injury to life, body, or health,
- in case of intentional or grossly negligent breach of duty,
- in case of guarantees, insofar as agreed, or
- insofar as the scope of application of the Product Liability Act is applicable.
In case of a breach of essential contractual obligations, the fulfillment of which is essential for the proper performance of the contract and on which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on the part of us, our legal representatives, or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract.
Otherwise, claims for damages are excluded.
10. Dispute Resolution
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.