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SHIPPING AND PAYMENT METHODS

Shipping

We charge a flat rate of 5 € for packaging and shipping within Germany. For shipping to other EU countries, it is currently 15 €. Items that are in stock are usually dispatched 1-3 working days after ordering. The standard delivery time is usually 1 to 3 days, but depending on the courier, longer delivery times may occur. Depending on availability, the ordered goods will be delivered in as few partial deliveries as possible, which may mean that the shipment will be delayed. If you need an item as soon as possible, please contact us. In this case, we reserve the right to pass on the increased shipping costs. Shipping is usually with DHL or Hermes.

Shipping and sales are currently only possible within Germany and selected EU countries (Italy, Austria, France, Belgium, the Netherlands, Luxembourg). Other countries on request.



Information on delivery times

This article is in stock and can be delivered immediately. The delivery time is usually 3-5 working days.

This article is not in stock. It is backordered or will be ordered by customer order. It is best to pre-order the desired item(s). If the corresponding item(s) is/are available again, it will be shipped immediately. This can sometimes take 2-8 weeks, since the goods come from Europe or the USA. On request, we will try to inquire about the exact delivery time from the supplier if it is currently not available.

This item is currently out of stock. A delivery date cannot be given at the moment. The article cannot be ordered via the online shop, if you are interested please contact us.


If you have any questions about availability, please contact us Contact Form or write to u E-Mail.

Payment

Payment in advance

If you choose to pay in advance, the goods will only be shipped after receipt of payment. Please note that even with an online transfer, it can take several working days for the payment to be credited to our account. After completing the ordering process, you will receive a confirmation directly by email. In this email you will find your order number and our bank details. Please be sure to include the order number with the transfer, otherwise it is difficult to allocate the payment and this can lead to a significant delay in delivery.


Cash on delivery (up to max. EUR 500)

If paying by cash on delivery, an additional fee of EUR 6.90 will be charged, which the delivery agent will charge on site. There are no additional costs or taxes. You simply pay the amount due to your parcel deliverer. If you do not find him, you will receive a message free of charge: you can make an appointment with the post office when the package should be delivered again, or you can pick it up at the post office indicated on the card, where it will be stored for you for 7 days .


PayPal (up to max. EUR 500)

You will find PayPal as the fastest and safest payment option. With this you can easily trigger your payment directly after your order, through the automatic forwarding to this system, and will then be forwarded to our shop again to receive an order confirmation. Your money will be in our account in a few minutes. The order will then be processed immediately. In the case of a return, the amount will be credited back to the PayPal account you used.


PayPal Buyer Protection

Paypal buyer protection means the possibility of finding a quick and uncomplicated solution with the seller in the event of problems with your order. If goods do not arrive or the order does not meet your requirements, it is advisable to first contact the seller by telephone or e-mail. PayPal also offers the option of opening a "conflict case" and asking the seller to check the case. If the request is justified, you will be reimbursed in full.

PayPal Plus

As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment data, confirm the use of your data by PayPal and the payment instruction to PayPal.

If you have chosen the PayPal payment method, you must be registered there in order to be able to pay the invoice amount, or you must first register and authenticate yourself with your access data. The payment transaction is carried out automatically by PayPal immediately after confirmation of the payment order. You will receive further information during the ordering process.


Credit card via PayPal

If you have chosen the credit card payment method, you do not have to be registered with PayPal in order to be able to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after the payment order has been confirmed and after your legitimation as the legitimate cardholder, and your card will be debited. You will receive further information during the ordering process.


Direct debit via PayPal

If you have chosen the direct debit payment method, you do not need to be registered with PayPal in order to be able to pay the invoice amount. By confirming the payment order, you give PayPal a direct debit mandate. PayPal will inform you about the date of the account debit (so-called pre-notification). By submitting the direct debit mandate immediately after confirming the payment order, PayPal requests its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited. You will receive further information during the ordering process.


Invoice via PayPal

If you have chosen the invoice payment method, you do not need to be registered with PayPal in order to be able to pay the invoice amount. After a successful address and credit check and submission of the order, we assign our claim to PayPal. In this case, you can only pay to PayPal with a debt-discharging effect. In addition to our terms and conditions, PayPal's terms and conditions and data protection declaration apply to payment processing via PayPal. You can find more information and PayPal's complete terms and conditions for purchase on account here.